Privacy Policy – Floxsonali

Effective Date: January 8, 2025

At Floxsonali, your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring that your experience with us is secure, private, and enjoyable. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us in any other way.

By using our website and services, you agree to the practices described in this policy. Please take a moment to read this Privacy Policy to understand how we handle your personal information.

1. Information We Collect

We collect both personal and non-personal information from you in the following ways:

A. Personal Information
When you make a purchase, sign up for our newsletter, or interact with us in other ways, we may collect the following personal information:

  • Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information (credit card details, billing information)
  • Account information (if applicable)

B. Non-Personal Information
We also collect non-personal information about your interactions with our website, such as:

  • IP Address
  • Browser Type
  • Device Information
  • Location Data (based on IP address)
  • Pages Visited on Our Site
  • Referral Sources
  • Cookies and Tracking Technologies (see Cookie Policy below)

2. How We Use Your Information

We use the information we collect in a variety of ways to improve your experience and provide the best service possible, including:

  • To Process Orders: We use your personal and payment information to process transactions, fulfill orders, and deliver products to you.
  • To Improve Our Services: We use non-personal data to enhance the functionality and design of our website, making it easier and more enjoyable for you to use.
  • To Communicate with You: We may use your contact details to send order confirmations, shipping updates, promotional offers, or important updates regarding our products and services.
  • To Respond to Your Inquiries: If you contact us with questions, feedback, or requests, we will use your information to respond and address your concerns.
  • To Prevent Fraud and Protect Our Business: We may use personal information to verify transactions and monitor for fraudulent activities.

3. How We Protect Your Information

We take the security of your personal information seriously and use a variety of security measures to protect it:

  • Encryption: We use SSL (Secure Socket Layer) encryption to protect sensitive data transmitted between your browser and our website.
  • Payment Security: Your payment details are securely processed through trusted third-party payment gateways that comply with the highest standards of security.
  • Access Control: Access to your personal information is restricted to authorized personnel only. We employ strict security measures to prevent unauthorized access to our systems.

4. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal data with third-party service providers (e.g., payment processors, shipping companies) who assist in completing transactions and fulfilling orders. These providers are required to maintain the confidentiality of your information and use it only for the purposes of providing services on our behalf.
  • Legal Requirements: We may disclose your personal information if required by law, such as in response to a subpoena, court order, or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction. We will notify you before any such transfer takes place.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that allow us to remember your preferences and improve site functionality. You can control cookie settings in your browser, but please note that disabling cookies may affect your ability to use some features of our website.

Types of cookies we use include:

  • Essential Cookies: These cookies are necessary for the website to function properly and to process your orders.
  • Performance Cookies: These cookies help us understand how visitors interact with our website, so we can improve its performance.
  • Functional Cookies: These cookies allow us to remember your preferences, such as language or location settings.
  • Advertising Cookies: We may use advertising cookies to deliver targeted ads based on your interests.

6. Your Rights and Choices

As a customer, you have certain rights regarding your personal information:

  • Access and Correction: You can access, update, or correct the personal information we hold about you by logging into your account or contacting us directly.
  • Opt-Out of Marketing Communications: If you no longer wish to receive promotional emails or newsletters from us, you can opt out by following the unsubscribe link at the bottom of any marketing email or by contacting us directly.
  • Data Deletion: If you would like us to delete your personal information from our records, you may request this by contacting us at info@floxsonali.com. We will retain and use your information to the extent necessary to comply with legal obligations, resolve disputes, and enforce agreements.
  • Do Not Track (DNT): Some web browsers may offer a “Do Not Track” (DNT) setting, which sends a signal to websites not to track your browsing activity. At this time, we do not respond to DNT signals.

7. Third-Party Websites

Our website may contain links to third-party websites, such as social media sites or other services. Please note that this Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external websites you visit.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will delete that information as quickly as possible.

9. Updates to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Floxsonali
900 Luther Dr #B
Wilmington, Illinois (IL), 60481
Phone: (815) 476-1935
Email: info@floxsonali.com
Website: www.floxsonali.com

Thank you for trusting Floxsonali with your personal information. We are committed to providing you with a safe, secure, and enjoyable shopping experience.

Effective Date: January 8, 2025