Floxsonali Shipping Policy
Effective Date: February 25, 2025
At Floxsonali, we strive to provide a seamless and reliable shipping experience for our customers. This Shipping Policy outlines our terms and conditions for processing, shipping, and delivering your orders. By placing an order with Floxsonali, you agree to the terms outlined below.
1. Shipping Areas
Floxsonali currently ships to all locations within the United States. Unfortunately, we do not offer international shipping at this time. However, we are working to expand our shipping options, and international delivery may be available in the future. Please contact us for further details.
2. Shipping Methods and Delivery Times
We offer standard shipping for most products. Delivery times depend on the shipping destination and the availability of products. Typically, orders are processed and shipped within 7-14 business days. However, custom-made or oversized items may take longer to ship.
Once your order is processed, you will receive a shipping confirmation email with a tracking number. Please note that shipping times are estimates and may be subject to delays due to factors outside our control, such as weather conditions or shipping carrier delays.
3. Shipping Costs
Shipping charges are calculated during checkout based on the size and weight of your order, as well as the delivery location. You will be notified of the shipping costs before completing your purchase. We occasionally offer free shipping promotions, which will be clearly stated on our website or in promotional materials.
4. Handling Time
Orders are typically processed and shipped within 2-3 business days after the order has been confirmed. Custom or personalized orders may require additional processing time. We will notify you promptly if there are any delays in processing your order.
5. Order Tracking
Once your order has been shipped, you will receive an email with tracking information. You can use the tracking number to monitor your shipment’s progress through the shipping carrier’s website. If you have any issues with tracking, please contact us, and we will assist you in resolving the matter.
6. Shipping Damage or Issues
If your item arrives damaged or there is an issue with the shipment, please contact us immediately at info@floxsonali.com. We will work with you to resolve the issue by offering a replacement, a return, or a refund, depending on the circumstances.
7. Shipping Restrictions
Floxsonali currently does not ship to P.O. boxes, APO, FPO, or international addresses. Additionally, certain products may have shipping restrictions due to their size or materials. If you attempt to purchase a restricted item, we will notify you and provide a full refund.
For any questions or concerns regarding shipping, please reach out to us:
Floxsonali
900 Luther Dr #B, Wilmington, Illinois (IL), 60481
Phone: (815) 476-1935
Email: info@floxsonali.com
Website: https://floxsonali.com